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Business Analyst

JOB DESCRIPTION:


Seeking a Sr. Business Analyst to join the Project Services team within the IT Software as a Service Group.? This position requires knowledge of utility energy efficiency programs, consulting experience, a full understanding of the SDLC, and team/task management.? The Senior Business Analyst will work with project managers to support the delivery of medium to large size Energy Efficiency IT projects, to include managing the configuration of our proprietary tracking and analytics system.? Responsibilities and project tasks will change over time.? This position is located in Islandia, NY, and will require occasional travel for in-person client meetings.



Responsibilities:




  • Work with Project Managers to manage delivery and pursue new project opportunities


  • Work with Project Manager to define tasks and estimates for project plan


  • Facilitate meetings both in-person and on the phone


  • Develop an understanding of the client processes and procedures to guide configuration


  • Work with stakeholders and Project Manager to define design approach


  • Generate requirements specifications, use cases, process flow diagrams, user interface designs, and other system documentation


  • Translate business requirements into technical requirements


  • Track scope and changes throughout implementation, keeping stakeholders notified of anticipated completion dates


  • Support users through training, as well as provide one-on-one technical assistance


  • Coordinate project activities across multiple resources


  • Monitor customer satisfaction and escalate where appropriate


  • Mentor Jr. team members



Skills



????????? Ability to translate business needs/requirements into technical requirements/solutions


????????? Experience working independently


????????? Ability to identify and elevate risks


????????? Ability to work with various resources


????????? Experience with MS Project, MS Excel, MS Word, Visio


????????? Excellent verbal, written, and interpersonal communication skills


????????? Solid consulting skills


????????? Strong customer service skills


?


Qualifications




  • BS/BA in Engineering, Computer Science or related field


  • 10+ years of professional experience


  • 5+ years of Business Analyst experience


  • Energy Efficiency Program Knowledge a must


  • Valid Driver License in good standing, issued by resident state required





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